Client Reviews

Read what valued clients have to say about us with our extensive list of client reviews.  In addition, you can checkout further client reviews on

If you'd like to submit a review about your experience with us, we'd love to hear from you, simply fill in our Client Review Form.

Hey guys, I just wanted to say a big thank you for everything this far you have done for me , my skin is so far from the hopeless state I felt it was in many months ago. And I honestly enjoy coming in every time you are the best team I’ve ever known , it’s not just about my skin it’s how I am treated and the care I am shown I am truly grateful and felt you should know. Don’t ever stop what you are doing the beauty industry peaked to a new level when Claire Francoise opened its doors.

Samantha, Melbourne

I had eyeliner and eyebrow tattoo and am 100% happy. Claire always provides friendly, high quality and professional service. I always look forward to my visits because she makes me feel comfortable and relaxed. She also followed up each visit with a phone call to make sure I was happy, I would recommend Claire Francoise to everyone.

Toni, Melton South

I drove from sunshine north to try out the service here and all I can say is I will be doing it again regularly! Claire is amazing and it is so professional I will be recommending all my friends to go here! Nothing I say can do it justice but trust me do yourself a favour and get a wax here you won't regret it!

Chantelle, Sunshine North

Claire Francoise provides a very caring and professional service in a beautiful environment which is a wonderful treat for myself and my skin.

Jan, Cartlon

The therapist who did my treatment was very enjoyable to talk to. Did what she needed to do in a quick and professional manner and this particular visit was actually the best experience I've ever had with any salon ever

Roxanne, Prahran

Claire Francoise Prahran were really friendly, professional and conscientious the whole way through - even went out of their way to fit me in when I was late for an appointment. I went for several IPL treatments here with no issue and will definitely go back soon

Bell, Prahran

I was a little nervous about having my treatment today. I was well informed on everything that was being done & I felt very relaxed when the treatment started

Sandra, Kew

After much research, I decided to have my first Brazilian and leg wax done at Claire Francoise. The detailed information provided on the website and the friendly helpful advice I received when I called made it very easy. On the day, Phoebe was professional and experienced, putting me at ease immediately and ensuring I understood the process and after care. I am thrilled with the result and will definitely be returning. I thoroughly recommend Claire Francoise!

Jennifer, Flemington

This was literally the most painless Brazilian wax I've ever had! Claire was friendly, professional and very quick! I would highly recommend this salon for anyone that wants amazing, professional treatment!

Jade, Melbourne

The best brazilian I've ever had - it barely hurt and my skin felt wonderful afterwards. It's not cheap, but worth every penny.

ChiaraJ1, East Melbourne (originally posted on

First visit. Picked this place after much research because most reviews seem positive and I liked how the owner read reviews here and replied-showed she cared. Had hollywood xxxx (all off) by Phoebe who's a keeper. She talked from start to finish (never seen someone who can talk so well without the awkward silent) which helped me be distracted from pain, which the pain wasn't bad.

J098, St Kilda (originally posted on

Had my first ever brazilian wax here, and am glad i chose this place! they were quite gentle with the whole experience, and were quite professional also liked how they use a different wax/method compared to ordinary salons - even though to some it's probably not a big deal (since it's a wax down there, it's not like everyone gets to see it) i thought this was ideal since it was my first ever one sure, the service was a bit costly - but i guess it's justified by the fact that this place is more of a salon than just a waxing place overall i'd recommend this to my friends (and i did, my friend had her first brazilian wax there a couple of days ago) but wouldn't go back there to be a regular - mainly because i haven't got enough money to spend for maintenance on a usual basis great location though, and a pretty clean environment

babenreviewer, Point Cook (originally posted on

I have used the services of this business for a few years now. And the service they provide is amazing. Waxing services are amazing and the therapists are very professional and friendly. The products they use are top of the range and the therapists are all very knowledgeable. The therapists are young, helpful and friendly, is just like visiting an old friend...well a friend that you pay to visit.

pig, Bentleigh (originally posted on

I needed to find a new beautician as I was no longer happy with mine and wanted somewhere closer to work to make life easier for when I move again. I did some research and read some reviews leading me to Claire Francoise. I am very happy with their service and technique, quick but thorough and always with a smile and attention paid. Very happy with my new beautician and will continue to be a regular client. Thank you ladies :)

Corrine, Upwey VIC

It can be hard to find somewhere that makes you comfortable and covers off all of your grooming needs. I have really appreciated the customer service and care taken by Claire and the team when I visit. They aim to ensure I am happy and deliver the expected results. I would recommend the girls at Claire Francoise salon.

Sam, Melbourne VIC

If you are considering IPL I highly recommend Claire Francoise. I have had professional and reassuring service. The results have been fantastic too. After only 2 sessions my underarm hair is almost completely removed.

Jane, Hughesdale VIC

I'm a Sydney girl, but will always drop into Claire Francoise's salon when in need of an urgent wax during a Melbourne stay. I love the ability to choose the experience of the therapist, the very speedy waxing time, the warm nature of the girls - they treat me as though I am a regular, even though I only pop through when I'm in town, as well as the fact that it doesn't seem hurt! It's a shame we don't have more places like this in Sydney!!

Chrisy, Rose Bay NSW

I have been going to the salon for my waxing for a year now and I wouldn't choose anywhere else. Claire and her team are incredibly professional and friendly. I would recommend the salon to anyone looking for a comfortable place for waxing; they also have a great loyalty program.

Sally, Ormond VIC

Dear Claire and team, Just small thank you for the beautiful job you did on my nails / feet for Melbourne cup day they lasted 2 weeks which I'm amazed at. It was lovely to meet you  / your staff  and Tiffany was well impressed with her tan for Cup day. Hope to see you again when we come down to visit the grand kiddies in 2013, Merry Xmas to your staff and family, I will recommend  Claire Francoise to anyone that's looking for the complete beauty package. 

Kim, Blaxcell NSW

“I've never had such a thorough, clean, fast and painless wax - not to mention that my therapist was such a sweetheart, so easy to talk to and just really genuinely nice. It was so, so refreshing. I've never had such a pleasant waxing experience.”

Cassie, Collingwood

“I have been a customer for well over 2 and half years. I use Claire Francoise my waxing and beauty needs and will continue to do so. Nassie, my beauty therapist and is always professional, fast and considerate. She is someone you can trust. I always recommend Nassie to my friends who find the experience to be the same. 
Thank you guys - keep up the great work!”

Louise, Brunswick East

“I have been going to Claire Francoise for around 1 year now. I first started using their waxing services which was great. I cant begin to say how happy I am with the service every time I step out of the salon…I always feel like a new woman :o) 
So I just want to say thank you Claire and staff for providing such exceptional service every time.”

Martine, VIC

“It truly is a beautiful salon. great, fun staff too!”

Michelle, VIC

“Everything is absolutlly wonderful.... I have been coming to you for over 2 years and will not change... I enjoy that I can come in during my lunch break get what i need to get done and still have time to eat my lunch... the girls are all wonderful...”

Maria, Mill Park

“I was a little hesitant to write a testimonial at first, I've finally found a “do all” professional salon that I am completely happy I really want to share it?

I've had some nightmare experiences in the past from salon’s of all classifications, Brazillian Waxing burns, Eyebrows tinted black (Not so bad you might think- yet I am a natural blonde!!), Up until now I have struggled to find somewhere that “specialise” in most if not all facets of beauty and although I have only been a client of Claire Francoise a couple of months it doesn't take you long to realise your in safe hands.

It starts with the convenience of online booking, the confirmation text the day before your appointment, being greeted by name as you walk through the door into a bright fresh (Most importantly clean) salon. Friendly, pleasant staff, who LISTEN and ACT on YOUR requests.

Recently I even volunteered as a test dummy for a training staff member...the experience was like every other I’ve had there….pleasant. Its one of those places you just feel confidence in the trained professionals who are looking after you.

Right down to the mint/lolly on the way out the door- OH and lets not forget its got a GREAT name

This place is definitely a keeper.”

Claire, Beaumaris

“I can't stress enough how fantastic and painless waxing is at Claire Francoise - I'm almost keen to keep it as my own little secret so it doesn't get too busy - but that would just be selfish”

Kristine, Richmond

“Forget the tweeze tidy, it is no longer necessary ALL - every last hair - is gone.”

Cathlin, St Kilda

“I really enjoy my visits to Claire Francoise. The warm welcoming and professionalism I receive is unbeatable.

I think all of the ladies are absolute stars and couldn't picture myself going to anyone else since I have been so spoilt with them.

As soon as I get the opportunity to recommend Claire Francoise I do in a heart beat, and have done so on several occasions. I cannot say enough how exceptional the professionalism and great service is there.”

Rachelle, South Yarra

Ladies if you want the WOW factor look no further, this salon definitely has that funky edge with the aim on allowing the client to enjoy the experience!  It is a WINNER of a salon! Good on ya girls!!!

Claire, Highton VIC

"I go to Claire Francoise for all my waxing needs. They are by far the best in terms of quick and painless (as possible) waxing. Highly recommended."

Jenny, Frankston South VIC

"An extremely warm and friendly atmosphere while retaining the utmost professionalism. Staff are always helpful and ready to offer advise and suggestions. The service and quality is second to none as well."

Tony, Port Melbourne VIC

"I love IPL! After one session and three weeks later - still no need to shave or wax! Thank you for the sensational service and results!"

Rebecca, Caulfield VIC

"My time at Claire Francoise is my own ... slipping into the salon away from the city bustle I can escape from the demands of work and my delightful but exhausting toddler. It is a place in which I can relax and rejuvenate and I am happy and confident with the professional and friendly service of the Claire Francoise team."

Loretta, VIC

"The salon is a great place to visit and the staff are always friendly and welcoming. I recently had a waxing appointment with Claire who took the time to not only do her job, but to chat and make me feel welcome. I would and have already recommended friends to the salon. Thanks!"

Angie, Southbank VIC

"I had been disappointed by brazilian waxing at other salons, and am very happy with the professional work by Claire. No more red marks, leftover bits of hair or lumps of wax! My boyfriend even noticed the difference! And your rewards program is an added bonus! Thanks Claire! "

Michelle, Werribee VIC

"On arriving in Melbourne Claire Francoise was the first beauty studio I used. They are always friendly and know what they are doing which puts your mind at rest when you are getting a some what painful wax!"

Jodie, Toorak VIC

"I started visiting Claire Francoise this year and was really impressed by the professional and friendly way in which the staff treat their clients. I became a member of their loyalty program on my third visit and have enjoyed the many rewards that come from being a member! Claire Francoise is by far the best beauty salon I have visited in Melbourne and I never hesitate to recommend them to others."

S, Albert Park VIC

"Since returning home to Melbourne from London (where a Brazilian will set you back almost 90 Australian dollars and the quality is far from great) I was in need of a new waxer and found Claire Francoise's. Little did I know what a gem I had stumbled across! Every wax I have had at Claire Francoise has been nothing short of professional and as close to pain-free as possible. The wax and after-care products used are top-notch and I have never had a better result. The service is always extremely quick and friendly as well. The rewards scheme is also an excellent idea and one of those extra little touches that makes Claire Francoise such a great find!"

Lucinda, Prahran VIC

"I'd just like to say how professional & friendly your service was. I got a full body tan just prior to my holiday to Hawaii & never regretted it for one moment!! A male can feel rather awkward walking into a salon full of women but you all were very pleasant & helped me to relax. Thank you again girls!"

Mark, North Fitzroy VIC

"I've been going to Claire-Francoise for quite a while now. I can't remember how long exactly but it was before it was even in it's current location and just a back-room in another salon. The fact that it has become what it is today in such a short time from those humble beginnings speaks volumes for it's staff and of course it's director, the one and only Claire herself. Every time I go in she always gives me a friendly hello or taps me on the shoulder even if my appointment is not with her! And of course, she always has my cup of peppermint tea on the way when I sit down. Lastly, as a man, I can't imagine I would feel more comfortable anywhere else for my waxing! Keep it up girls!"

Vincent, Coburg VIC

"I was scared silly before my first Brazilian wax, but I really wanted one. One of my friends recommended your salon, so I made an appointment. Popi put me right at ease with her friendly, professional manner. We laughed and talked and before I knew it, the wax was finished. I love the result, and I will definitely be back."

Lori, Bentleigh VIC

"I have been to Claire Francoise now for 1 year and I am completely happy with my services and I now get all my beauty needs attended to with whoever is available. All the girls have been great. The salon looks amazing,, but most of all the salon and the girls atmosphere remains warm inviting and perfect results every time. Thank you girls I'll be back!"

Jane, Toorak VIC

"You should be re-named Utopia. I love everything. Everyone is friendly and helpful. Popi is fantastic at waxing and actually makes my time 'fun' and she is the only person ever to give me 100% pain free eyelash tinting. It was all so easy with great results. There was no hard sell either. I've told everyone who'll listen!"

Kelly, Sunbury VIC

"Thankyou Claire Francoise for my first ever waxing experience. Your beautician made me feel relaxed and was very professional. I am a very happy customer."

Denise, Port Melbourne VIC

"I would be more than happy for you to add this to your already extensive list of positive feedback. Again, all the best to you and your staff and keep up the amazing work ps. 

"I would just like to pass on my thanks and appreciation to both Fiona and your salon. I don't believe I've ever found a salon that employs such friendly staff and provides such a warm and inviting atmosphere; from the music playing, to the complimentary drinks. The overall experience was both pleasant and refreshing and I look forward to providing my custom to your salon on a regular basis and will be sure to pass on good words to all my friends and colleagues. All the best"

Adam, Albion VIC

"I have been going to Claire Francoise for about 10 months now and think they are the best waxers in Melbourne. They are so friendly and professional and I trust them completely. I had Annie doing my waxing for a long time but once or twice she has been really busy so I have had to use someone else and they have also been fab. I cant recommend them highly enough. Thanks ladies I always enjoy my visits with you".

Mel, Elsternwick VIC

"Dear Claire Francoise, I have recently just experienced my first Brazilian at your studio, and a week later I am still loving it! I was recommended to you by a friend and after years of waxing at other salons, I will now exclusively be coming to Claire Françoise. My therapist was very thorough and professional, the waxing process was practically pain-free (a big plus in my book) and the end result fantastic. Further, her expert advice has kept my Brazilian looking great between wax sessions. Look forward to seeing your friendly staff again next month!"

Emma, Prahran VIC

"I first started seeing Claire almost 2 years ago and have followed this most professional, courteous and caring young lady. Claire and her team of lovely girls make you feel important and offer an unsurpassed level of service. As a client of Claire's, I highly recommend the services offered only bettered by the personal care and attention provided."

Liv, South Yarra VIC

"After reading about Claire Francoise giving the best brazilian wax in Melbourne, I figured I would give it a go. My first impression when I called was one of surprise I didn't expect the staff to be as friendly as what they were. I needed to cancel a couple of times and even then the staff were very accommodating. When I got lost on my way in and I called them, again they were very helpful. Popi did my waxing and from the word go she made me feel really comfortable which is hard when you are having a brazilian!!! I would recommend Claire-Francoise to anyone without any hesitation. Thanks Girls, kind regards Bernadette"

Bernadett, Parkville VIC

"I have been seeing Claire since the beginning, and as it turned out Claire exceeded my expectations and service standards are so much higher as well. Claire is a fabulous, inviting person who goes about her work professionally. I also had my first Brazilian with Claire and found her personality warm and felt totally at ease with her. Each time I go in to the Salon I come out happy and feeling great. Thanks Claire and Team".

Mary, Melbourne VIC

Popi was so friendly, helping me with my queries regarding waxing and tanning, that I booked my appointments in with her straight away & am now looking forward to my new tan!"

Rachel, Melbourne VIC

"Poppy has very gentle hands and seeing her every few weeks for my waxing session is a pleasant more than painful experience. I would recommend her to anyone".

Hannah, Meadow Heights VIC

"I have been to countless salons in Sydney and Canberra, since moving to Melbourne I was recommended to visit Claire Francoise, after checking out the website and reading the testimonials, I decided to make a booking, I was a bit sceptical at first, but I bit the bullet! was totally impressed, the service was brilliant. This whole experience blew me away, so I asked to write this testimonial to say thank you and I'll be seeing you soon girls!"

Sarah, Caulfied VIC

"Claire Francoise has been my preferred beauty specialist for waxing treatments for almost two years. In fact so impressed am I with Claire's work that I have followed her from her last 2 business premises. Claire's professionalism, friendliness and enthusiasm have endeared me to her and as such I do not wish to try another service provider".

Yvette, St Kilda VIC

"I have been a client of Claire's for nearly 18 months and have complete confidence that every time I make a visit I will be satisfied. I would definitely recommend her salon to everyone I know".

Vanessa, Toorak VIC

"Excellent beauty service, quick, professional and just right!"

Michelle, Queens Town, New Zealand

"I have been coming to Claire for the last 8 months since moving form Sydney. I keep coming back to Claire Francoise as the service is always professional and Claire in particular to be fantastic.

She is extremely through with her waxing which I have found hard to find in most salons. Claire makes you feel extremely comfortable and relaxed. She always informs you of what she is doing and why she is doing it, that way Claire also provides clients with helpful hints on beauty, weather it be skincare or new products on the market.

I had no hesitation in recommending Claire to a friend who is now a loyal Claire Francoise customer. She to has commented on the high level of service and quality. If you haven't been to Claire before -DO IT, you certainly won't be disappointed!"

Paley, Melbourne VIC

"My therapist was Popi, she was very friendly, efficient and professional".

Michelle, Bayswater VIC

"Excellent service, excellent waxing, what can I say! Just great, thank you so much to make me feel this good"

Tania, Ivanhoe VIC

"I have been going to Claire Francoise waxing for the past 3 months and have found there services to be excellent. I have had a range of beauty services and have always left the studio feeling extremely satisfied with the job. The staff are friendly, professional and great at what they do. You couldn't ask for more from a beauty studio."

Lisa, Hampton VIC

"What can I say the best service, the best advice, the best products! Don't think about it make a booking because you will feel just like I have right now writing this after my excellent service. Thank you so much Claire Francoise"

Michelle, Elsternwick VIC

"I first stumbled across Claire Francoise in April 03. And was so happy both times I went! I've been in London since July 03, and am so sad every 6 weeks when I have to pay a ridiculous amount of money (equ AUD120 for a XXX), to pay to go to one of two Salons in London that do BeesWax. It is the closest option I have found - as I can't stand strip wax! I'm coming back to Melbourne for a holiday in December and can't wait to go back to Claire Francoise!"

Tamara, London UK

"I have been attending Claire Francoise for nearly 2 years. I find the service excellent, very personal, nothing is ever hard to accommodate. Claire is also one of the best waxes I have been to. I find it very comfortable and inviting environment. I will always come back, no need to go anywhere else. Why would you!"

Yasmina, East Melbourne VIC

"When shopping in Melbourne some 12 months or so ago, I spontaneously decided to stop in to see Claire for a wax before I headed all the way back home to Healesville. After visiting Claire, I am now more than willing to drive all the way to see her on a monthly basis instead of ducking 5 minutes around the corner as I used to do to see my previous Beauty Therapist of 4 years, purely because I KNOW Claire is going to make me feel 100% comfortable (who ever thought having a Brazilian could be comfortable?) and I also know I will ALWAYS come out 100% satisfied with the results! Cannot thank you enough Claire!"

Lauren, Healesville, VIC

"Not knowing quite what to expect with my first Brazilian, I instantly felt comfortable and welcome upon meeting Claire Francoise staff. Whilst having the treatment we had a good chat and a laugh. Thankyou for your professionalism and making me feel at ease and almost relaxed! I have highly recommended them to all of my friends and can never wait to go back for my next treatment".

Bec, Balaclava VIC

"Claire Francoise is Fantastic. I'd thoroughly recommend this salon as one of the best in Melbourne"

Nicole, Kew VIC

"I would recommend Claire to anyone! Claire is the most painless and fast waxer I have come across. The girls in the Salon go that bit extra for you, and book on line also very handy when you want to arrange from work."

Emily, North Melbourne VIC

"Waxing is never an enjoyable experience for me, but at Claire Francoise, at least I know that they are fast, clean and efficient so that the time spent waiting for the wax to be over is sped up by comparison to most other salons."

Janet, Caulfield VIC

"I have only been to your studio once, a couple of weeks ago for a wax. And it was really, really good. I am very fussy about my waxing and have sensitive skin, but I was very impressed with my wax and will definitely be returning, especially as you are only three doors down from my work!"

Kate, Berwick VIC

"I've been a customer of Claire's since 2001. She is always friendly, professional and above all, very very good at what she does. I never hesitate in recommending her to everyone, as i believe in her. Thanks Claire!"

Alice, Ormond VIC

"I have to say I have found the best beautician in Melbourne. I've gone from beautician to beautician, never happy with the service. But Claire makes you feel comfortable and she does an excellent job. You will really be happy with the service and the atmosphere at Claire Francoise".

Sonia, Wantirna VIC

"I had a spray tan done for the first time at Claire Francoise. It was the best thing I have ever done. Claire made me feel relaxed and not at all worried about the fact that I was standing in front of her practically naked! And the result was perfect. I couldn't have asked for a better outcome. I'll be back for sure".

Amelia, South Yarra VIC

“Over the last two years I have been a regular client of Claire Francoise through out this time her outstanding professionalism has been exemplary and I consider her as the only recommended beauty therapist!

I have total confidence in her expertise and I always leave after all treatments feeling rejuvenated, feminine and confident. I applaud her enthusiasm, dedication and extreme talent to this field.

With Claire I know that her business is based on providing an exclusive and respectable service and that she will take care of every client as a person. I have recommended many male and female acquaintances to her and all have been extremely pleased and are all now her regular clients.

Claire is great at what she does!”

Mandy, Keilor Downs VIC

"I have been going to Claire for waxing for over a year. Claire always does a fantastic job which is speedy and professional. Since having Claire do my waxing I would never go anywhere else. Although I live quite far, I wouldn't hesitate to drive in to see her when I need to. Her service is so good that its definitely worth the trip!"

Sarah, West Brunswick VIC

“I have been as seeing Claire for just over a year now and she always provides friendly, high quality and professional service. I always look forward to my visits because she makes me feel comfortable and relaxed”.
I have complete faith in her every time!”

Rita, Toorak VIC

“I have been coming to Claire Francoise for over 9 months now, and I am extremely happy with the professional service that she provides. She is very thorough; making sure everything is done to a very high standard!

Claire is of a very friendly nature and always makes me feel comfortable and relaxed. I have referred many friends to Claire because of the great service she provides.

She is brilliant!”

Marsha, Port Melbourne VIC

"I have been seeing claire for waxing treatments for about a year now. I have also enjoyed my chats with Claire during my treatments and appreciated Claire's efficient and professional approach as well as her care, particularly during my pregnancy".

Jacky, St Kilda VIC

“Claire was recommended to me by a friend who had been seeing her for about a year. I found her to be exactly what I had been looking for in terms of her beauty services, prices and professionalism.

She is very professional, efficient and I am confidant that whatever I see her for, I know that I will leave feeling relaxed, happy and extremely satisfied with the results".

I would highly recommend a visit to Claire Francoise and I m sure you will reap the rewards.”

Naomi, Richmond VIC

"I have been coming to Claire Francoise every month for over a year now and during this time I can honestly say she is extremely proficient and professional at what she does.

I was a little nervous at first going in for my first wax and wasn’t sure how much it would hurt. Claire made me feel relaxed and right at home. What they say is true. Once you’ve been waxed you never go back! I have been hooked ever since.

Claire’s the best and I would thoroughly recommend her to any guy or girl who likes to look after themselves. She’s the best!"

Andrew, Prahran VIC

“I have been using Claire's services now for about 6 months and she has boosted my confidence and self esteem beyond what I thought possible. Previously after having my back waxed the discomfort and results were so poor that I gave up and continued to live with the stigma. Claire's sensitivity and professionalism has resulted in a boost to my confidence that has honestly changed my outlook. She promised it would get easier and the results would improve and SHE WAS RIGHT. Claire...I can't thank you enough “

Eric, Southbank VIC

“I have been to Claire several times and have been very pleased with the tanning service. Not only is the tan fantastic, Claire makes you feel so relaxed and confident. I didn't feel intimidated at all and never once did I feel uncomfortable. Her professionalism is of a very high standard.”

Georgina, Preston VIC