Call us on 03 9510 6230, Book Online; or SMS your booking to 0499 055 863 please provide; Full Name, Preferred Appointment Date/Time & Treatment.
Our policies and terms have been designed to ensure a safe and enjoyable visit for all guests. Please arrive 10 minutes prior to your scheduled appointment time.
Late arrivals, whilst we will do our level best to accommodate, where possible, or we'll offer the next available appointment time. If you are driving, please allow more than adequate time for traffic and parking.
Babies and small children (U5) may not attend the appointment with you, this is for their safety as well as the comfort of other guests.
We kindly ask that you limit the use of your phone and other electronic devices during your service and for the consideration of other guests.
When a time is allotted to you, we do not double book or reduce your time with us. As a common courtesy any cancellations or late changes to the reservation must be communicated directly to us as soon as possible with at least 24 hours prior via email or phone. Any bookings made over 30 minutes, or new clients a credit card number will be required to be placed on the booking as security. Respectfully, late cancellations or changes will incur a fee of 50% of your booking/or voucher in full.
A 'no show' will be required to pre-pay in full any future appointments as a sign of good faith. If you are booking with a gift card, kindly call us on 03 9510 6230 to make your appointment.